Reelkaar support
Questions about the Reelkaar app or website? Write to support@reelkaar.com and we'll get back to you, usually within a day.
Joining an event
Scan the Reelkaar QR code at the venue with the app, or tap the centre button and enter the code printed under the QR. If the code isn't accepted, check it with the event's team: codes stop working when an event ends.
Your token and shooting code
After you book, the app shows your token and the token being served, so you know when it's your turn. Show your 6-digit shooting code to your Reelkaar to start your shoot. It works once and only until the event ends. If it's locked after wrong entries, tap Get a new code on your booking.
Getting your reel
Your reel is edited and checked by the event's team before it's delivered. You'll get a notification, and it appears in My Reels, where you can watch it, save it to your gallery or share it.
For Reelkaars: uploading footage
Add the clips you shot right after each shoot. They upload in the background, resume after a dropped connection and retry on their own, so you can move on to the next guest. Keep the app installed until your uploads finish. If you're stuck with no signal, ask the event manager to allow your next guest.
Signing in
Guests sign in with their mobile number: we send a 6-digit code on WhatsApp. Reelkaars and event managers can also sign in with their email address. Codes expire after 10 minutes; you can request a new one after 30 seconds.
Your account and privacy
Read our Privacy Policy and Terms of Service. To delete your account, see how to delete your account.